Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real life pains and we’re backed by top tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.
We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.
Do you want to have some work experience? Are you available only during the summer months? So, that's the right opportunity for you! This 8 to 12 weeks internship - between June and September - will allow you to take part of the Operations team at Uniplaces.
Join us and access the same cool office perks that any Uniplacer has access to, from fresh fruit to free hot drinks, massages, in-house gym, and much more.
Come to Lisbon and enjoy:
What can you expect from this experience?
A lot of your day will be spent dealing with requests and inquiries from students from all over the world who are going to study to another country, as well as supporting them in finding their new home abroad. To be able to thrive in a startup environment, you have to be the type of person who feels comfortable going up to someone and communicating face to face, over the phone or in writing, and you get a thrill out of creative problem-solving!
What will your mission be?
Support students throughout their booking experience by helping and inspiring them to find the right place for them on Uniplaces;
Liaise with other teams to come up with solutions, and to identify and escalate priority issues in order to avoid customer and operational impact;
Find a place for students who had their original booking cancelled;
Communicate with landlords to review their availabilities in order to support the entire booking process;
Be supportive and helpful to students around the world, and prepare them for the best time of their life;
Understand seasonal trends and work within them to ensure maximum occupancy;
Write daily reports on your activity and be accountable for your contribution to the team’s effort.
What is the profile we are looking for?
Very fluent in spoken/written English and/or:
International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities;
Available to relocate to Lisbon;
A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment!
We also expect you to be flexible and have an eagerness to learn, since it’s the greatest recipe to thrive in a startup environment.
What else do you need to know?
The role is based in Lisbon;
An internship contract with a duration from 8 to 12 weeks, from June to September;
Internship grant: 450-550€ per month + 150€ for a meal allowance.
An amazing experience within an international environment, with people from more than 15 nationalities;
You must be available to work 40 hours a week.