Customer Care - Landlord Success Intern - Portuguese Speaker

Job description

About Uniplaces

Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster.

We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.

What can you expect from this experience?

The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our customers here at Uniplaces. You are the start of the accommodation provider journey with Uniplaces. You will be accountable for understanding whether or not the accommodation offers are complete and with all of the information that it’s needed.

What will your mission be?

- You will manage and update the properties’ availability, through phone contact with our clients;

- You will remind the landlords about bookings to be accepted; you will add new offers on existing properties and help on completing them when needed;

- You will coordinate proactively all the communication with landlords, in case of any extra help redirecting them to the right colleague.


What is the profile we are looking for?

  • Fluent in Portuguese and English (other languages are a plus);
  • Enrolled in university or recently graduated;
  • International-minded and able to cope with spending the summer working alongside talented people from 16 different nationalities;
  • Available to relocate to Lisbon or already living here;
  • A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment!
  • We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment.

    What else do you need to know?

    • The role is based in Lisbon, even if for now it's remote;
    • An internship contract of 3-6 months;
    • An amazing experience within an international environment;
    • You must be available to work 40 hours a week.

    Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces :)