Key Account Support Internship - Spanish or Italian Speaker

Job description


Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster.

We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.

About the Operations Team

Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.

What can you expect from this experience?

The nature of the work has to do with making calls and sending emails to maximize the most out of your interactions with our Key Accounts here at Uniplaces. You will be helping the Account Managers for Portugal and Spain. These are one of the main markets in Uniplaces and you will contribute to developing our collaborations with them.

What will your mission be?

- You will manage and update the properties’ availability, through phone contact with our clients; NO “cold” calls, all these clients are already working with us

- You will add new offers on existing properties and help on completing them when needed; we will launch a summer project to complete with full information all the listings of our properties

- You will proactively coordinate all the communication with landlords, account managers, and team leader, in case of any extra help redirecting them to the right colleague/department

- You will use tools and files that allow you to update availability, prices, and any other rental and offer conditions for our accommodation providers


What is the profile we are looking for?

  • Fluent in Spanish or Italian, and English (other languages are a plus);
  • International-minded and able to cope with spending the summer working alongside talented people from 16 different nationalities;
  • Remote position but available to relocate to Lisbon or already living there;

  • A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment!

  • We also expect you to be flexible and have an eagerness to learn since it’s the greatest recipe to thrive in a startup environment.

What else do you need to know?

  • The role is based in Lisbon, even if for now it's remote;
  • An internship contract with a duration of 6 months;
  • Internship grant + meal allowance will be provided;
  • An amazing experience within an international environment;
  • You must be available to work 40 hours a week.

Does it sound like "the job" you're looking for? Great! Apply below then and let us know why you are fit to work at Uniplaces :)