Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners and Caixa Capital to help us achieve this better and faster.
We are an internationally minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust and Collaboration - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.
About the Operations Team:
With fast execution and high ambition comes the need to watch for our customers and operational processes. You'll be part of the team that turns ideas and projects into reality. You'll have the opportunity to amaze customers and be revolutionary. Our Operations team consists of all areas of Customer Experience, Onboarding, Photography, Inside Sales and Account Support. We are truly global, with a strong presence in all European cities including Lisbon, Porto, Madrid, Barcelona, Valencia, Milan and Rome. In our fast-growing environment, we are looking for brilliant people who share the passion for operations in this exciting cutting edge industry - and want to have some fun along the way.
Overview of role
Reporting directly to the Chief Commercial Officer (who oversees Operations, Business Operations and Markets), this role, based in the Lisbon HQ, is responsible for leading all Operations Teams whilst working closely with colleagues in Local Markets, Business Operations, Tech, Product, Data, Marketing, People & Culture and Finance teams.
This role is ideal for someone who is passionate about looking to make a difference through the provision of customer-facing tools and processes, who wants to help shape strategic decision-making process across all areas of the company and who enjoys working within a dynamic fast-paced environment.
In this role, your mission is:
Your track record:
This is why you’ll love this role:
What else do you need to know?